Terms & Conditions

Last Updated:

1. Introduction

Welcome to Pliza Gems (plizagems.com). By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

2. Definitions

“We”, “Us”, “Our” refer to Pliza Gems.
“User”, “You” refers to any visitor or customer using our website.
“Service” refers to all products, features, and content provided through plizagems.com.

3. Eligibility

By using our website, you confirm that:

You are at least 18 years old, OR using under the supervision of a parent or guardian.
You agree to follow all terms, policies, and applicable laws.

4. Products & Services

We sell gemstones, jewellery, and related products. Product descriptions, pricing, and availability may change anytime without prior notice.

We try our best to ensure product accuracy, but we do not guarantee:

Colors appearing exactly the same on all screens
Absolute accuracy of product information

5. Orders & Payments

All orders placed on our website are subject to acceptance and availability.
We reserve the right to cancel or refuse any order.
Payments must be made through our trusted third-party payment gateways.
We do not store your full payment details.

6. Pricing & Errors

If a product is listed with an incorrect price due to human or system error:

We reserve the right to cancel the order.
You will be notified, and any amount paid will be refunded.

7. Shipping & Delivery

Shipping timelines depend on your location and courier partners.
Delays due to weather, logistics, or unforeseen circumstances are beyond our control.
Correct shipping address is the user’s responsibility.

8. Returns, Refunds & Exchanges

Please refer to our Refund/Return Policy for detailed information.

9. User Responsibilities

While using our website, you agree NOT to:

Use the site for illegal activities
Copy, reproduce, or distribute our content without permission
Attempt to hack, damage, or disrupt our website
Submit false or misleading information

10. Intellectual Property

All content on this website including text, images, graphics, logos, and product designs are owned by Pliza Gems. Unauthorized use is strictly prohibited.

11. Third-Party Links

Our website may contain external links. We are not responsible for the content, policies, or reliability of third-party websites.

12. Limitation of Liability

Pliza Gems is not liable for:

Any direct or indirect damages
Loss of data, profits, or business
Delays or inaccuracies
Issues caused by third-party services

All purchases are made at the user’s own discretion.

13. Indemnification

You agree to indemnify and hold Pliza Gems harmless from any claims, damages, losses, or legal fees arising from your use of the website or violation of these Terms.

14. Changes to Terms

We may update or modify these Terms & Conditions at any time. Updated changes will be posted with a revised “Last Updated” date.

15. Contact Information

For any questions regarding these Terms, contact us:

Email: plizagems@gmail.com
Phone: 06307514488
Address: KH NO.12/9, EXTN Village, Near Sultanpuri C Block Sub Post Office, New Delhi, North West Delhi, Delhi, India
Website: plizagems.com

Use of our website indicates that you have read, understood, and agree to these Terms & Conditions.